Frequently Asked Questions Answers to the most common user questions

For more information and to find answers to your questions, please contact us at the numbers below

0098-26-36307028 0098-26-36307029 0098-26-36307030
1 What certifications has Farmazand company obtained?
  • Received GMP certification from ICS Canada
  • Implemented ISO 9001:2015 quality management system and received certification from TUV NORD Germany
  • Received ISO 17025 certification in 2014
  • Received Halal certification from the National Veterinary Organization
GMP · ICS Canada ISO 9001:2008 · TUV NORD ISO 17025 · 2014 Halal · Veterinary Org.
2 How can we be sure of the authenticity and expiration date of the products?

All products have a manufacturing/registration license from the National Veterinary Organization, an IVC code, and a unique Batch Number. The production and expiration dates are clearly printed on the packaging and can also be verified through the National Veterinary Organization's tracking system.

3 Do the products have standards and quality certificates?

Yes; production lines and the supply chain operate in accordance with international GMP standards, biosafety principles, and under the strict supervision of active Quality Control (QC) laboratories.

4 How can we purchase the products?

Purchases can be made through the network of authorized distributors and veterinary pharmacies across the country. For bulk orders, cooperatives, and production chains, it is also possible to place orders directly through the sales department.

5 Is it possible to obtain a sales agency in different cities?

Yes; the company welcomes cooperation with provincial distributors and reputable pharmacies. To request an agency, please contact the sales department so your documents can be reviewed.

6 What are the standard storage conditions for drugs and supplements?

The optimal storage conditions (temperature, humidity, and protection from direct light) are listed on the label of each product. In general, most products should be stored at temperatures below 25°C, in a dry and cool place, away from direct sunlight.

7 Is specialized consultation available for the use of drugs and supplements on the farm?

Yes; the company's scientific team and specialist veterinarians are ready to provide management consultations for broiler, layer, and breeder farms.

8 Where can we get catalogs, brochures, and exact dosage information?

On each product's page on the website, the catalog file and complete usage guide are available for download as PDF. You can also get the complete product portfolio file from the "Catalog" section on the main page.

9 What should be done in case of side effects or quality discrepancies?

Your flock's health is our top priority. If you observe any unexpected issues, please report the batch number, product name, and conditions encountered by contacting the sales department directly, so our experts can follow up promptly.